2nd International
People Centered Care Conference
Safe, Smart & Sustainable: The Future of Healthcare Quality
About the Conference
The 2 nd People-Centered Care Conference highlights the principles and practices of people-centered care, emphasizing meaningful partnerships with patients, families, and caregivers. Participants will learn how to enhance patient engagement, improve the care experience, address individual needs and preferences, and foster collaborative care models that lead to better health outcomes and greater satisfaction.
Join Us
Join healthcare professionals, patient advocates, and industry leaders in exploring how people-centered approaches can transform healthcare delivery. Participants will gain valuable insights into strengthening partnerships with patients and families, improving patient experience, promoting compassionate and inclusive care, and creating healthcare systems that truly place people at the center of every decision
Learning Objectives
Principles of people-centered care.
Engaging patients and families as partners in care.
Improving patient experience and health outcomes.
Creating compassionate, inclusive, and responsive healthcare services.
Our Speakers
Ms. Hafsah AlMuhanna
PFAC - Dar Al Shifa Hospital, Kuwait.
Mr. Adel Al-Shabaan
Managing Director · Health.Links / Press Ganey, KSA
Dr. Efe Onganer
Associate Medical Director · Acıbadem Healthcare Group, Turkey
Dr. Kristen Kelley, MPH, BSN, RN, CPHQ, FAPIC
Executive Director of Quality and Safety for Indiana University Health's Metro Academic Health Center and Metro Region, USA
Event Schedule
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2:20
2:40 PM
My Safety Matters: Empowering Patients, Families and Caregivers in a Technology-Driven Healthcare Era
Patient Advisor
Patient and Family Advisor · Dar Al Shifa Hospital, Kuwait
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2:40
3:00 PM
Beyond Satisfaction: Partnering with Patients for Safe, Smart & Sustainable Care
Mr. Adel Shabaan
Managing Director · Health.Links / Press Ganey, KSA
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3:00
3:20 PM
Working with Patients for Safer Care
Dr. Efe Onganer
Associate Medical Director · Acıbadem Healthcare Group, Turkey
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3:20
3:40 PM
Safe Care: The Pursuit of Zero Harm
Dr. Kristen Kelly
Executive Director of Quality and Safety for Indiana University Health's Metro Academic Health Center and Metro Region, USA
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3:40
4:00 PM
Panel DiscussionSafe Beginnings: Ensuring Newborn Safety from Hospital to Home Through Mother and Caregiver Readiness
Pediatric Consultant
Senior Patient Educator -
4:00 PMClosing
Closing Remarks